Unauthorized Charges on Telephone Bills: Why Crammers Win and Consumers Lose

July 13, 2011

253 Russell Senate Office Building

Feature Image: 2 Oversight&InvestigationsWASHINGTON, D.C.—Chairman John D. (Jay) Rockefeller IV today announced a full committee hearing to examine reports of unauthorized mystery charges being placed on landline telephone bills, a practice commonly referred to as “cramming.” The hearing comes after a yearlong Commerce Committee investigation into cramming and its impact on American consumers.

Please note the hearing will also be webcast live via the Senate Commerce Committee website at http://commerce.senate.gov. Refresh the Commerce Committee homepage 10 minutes prior to the scheduled start time to view the webcast.

Individuals with disabilities who require an auxiliary aid or service, including closed captioning service for webcast hearings, should contact Collenne Wider at 202-224-5511 at least three business days in advance of the hearing date.


Majority Statement

  • Chairman John D. (Jay) Rockefeller IV

    U.S. Senate Committee on Commerce, Science, and Transportation

Witness Panel 1

  • Ms. Lisa Madigan

    Attorney General
    State of Illinois
  • Mr. Elliot Burg

    Assistant Attorney General
    Office of the Vermont Attorney General
    Burg Testimony (462.72 KB)
  • Ms. Susan Eppley

    Decatur, Georgia
    Eppley Testimony (74.18 KB)
  • Mr. David Spofford

    Chief Executive Office
    Xigo, LLC
  • Mr. Walter McCormick Jr.

    President and CEO
    U.S. Telecom Association